Implementing JoyaBuy Spreadsheet for Discord Success
Step 1: Create Your Communication Matrix
Design your spreadsheet with these essential columns:
| Column | Purpose |
|---|---|
| Discord Message ID | Reference specific conversations |
| Customer Inquiry | Document the initial question/issue |
| Response Type | Categorize (e.g., product info, order status) |
Step 2: Integrate with Discord Bots
Use bot commands like !logticket