Implementing JoyaBuy Spreadsheet for Discord Success
Step 1: Create Your Communication Matrix
Design your spreadsheet with these essential columns:
Column | Purpose |
---|---|
Discord Message ID | Reference specific conversations |
Customer Inquiry | Document the initial question/issue |
Response Type | Categorize (e.g., product info, order status) |
Step 2: Integrate with Discord Bots
Use bot commands like !logticket
